When you think about it, every industry is a service industry
Capitalism works for the good only when our independent choices determine what the market must produce to make a profit. These choices — of liberally educated free agents — will set the standards of capitalist production and lead to a world in which, as Aristotle said, work is for the sake of leisure. We are, unfortunately, far from this ideal, but it is one worth working toward. — What Work Is Really For - Gary Gutting
Unanimous is not an option
When you do important work, work that changes things and work that matters, it’s inconceivable that the change you’re trying to make will be met with complete approval.
Trying to please everyone will water down your efforts, frustrate your forward motion and ultimately fail.
The balancing act is to work to please precisely the right people, and just enough of them, to get your best work out the door.
Shun the non-believers. — Seth Godin